AT&T Mark the Spot
AT&T Services, Inc.

March 6th, 2012

This app is designed for both iPhone and iPad

Price: Free

Category: Utilities

Updated: Mar 06, 2012

Version: 3.1

Size: 2.3 MB

Language: English

Seller: AT&T Services, Inc.

Rated 4+

Requirements: Compatible with iPhone, iPod touch, and iPad.Requires iOS 3.0 or later

Customer Ratings

Current Version

(56 Ratings)

All Versions

(15050 Ratings)

AT&T Mark the Spot by AT&T Services, Inc.

AT&T Mark the Spot Screenshots

Description

AT&T Mark the Spot is an application that provides customers a means to provide feedback on network user experience to AT&T and receive updates on enhancements to the AT&T network, addressing their Mark the Spot submissions

Features

– Simplicity of operation
– Submit a report of call, data or SMS problems
– Push notification support – Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available)
– Submit a real time report capturing local GPS coordinates at time and place of event, or
– Submit a report after the fact when a customer is not at the place where the event occurred
– Submit optional additional comments about an event
– View nearby and user searchable AT&T Wi-Fi locations, including driving directions
– Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available)

AT&T is committed to providing its customers with the best network experience possible.

This application will help contribute towards this goal and its utilization is greatly appreciated.

What's New in Version 3.1

• Push Notification support to inform you of network improvements based on your Mark the Spot submissions- Please allow Push notifications
• Better handling of server/network unavailability conditions, addressing crash experienced by some users
• Redesigned GUI interface showing Network News, Tips, Feedback and WiFi finder on bottom of screen
• Mapping of sites AT&T constructed, upgraded or added capacity to, in relation to your Mark the Spot submissions
• High resolution images for retina displays
• WiFi Finder – Search AT&T WiFi hotspots and even find directions to the closest hotspots
• Fixed the ZIP level news bug experienced by some users

Customer Reviews

Mark the Spot works (5 stars)
Mark the Spot does work. This is the process:
1.) Mark the Spot sends a report to AT&T then they reply with a text message

2.) AT&T investigate the reported area within 48 hours to see what the issue is.

3.) If there was a truly issue AT&T constructs and new tower and sets up more antennas and many more improvements. This process should take 30-60 days

crashes (1 star)
This update ruined it. It crashes, only let's you report a few times before forbidding it. (updating location)

Joke (1 star)
Haha this app is a total joke. If you don't have coverage and use it to report that, it just crashes after draining your battery. It won't store the info until you have a connection like it is supposed to. AT&T = joke